ESSENTIQUE

FAQs

What is a cold-air diffuser?

A cold-air diffuser (also known as a nebulizing diffuser) uses advanced cold-air technology to disperse fragrance oil into a fine, dry mist without heat or water. This method preserves the integrity of the scent, provides consistent coverage, and allows fragrance to evenly fill larger spaces.

How should I use your fragrance oils?

Essentique fragrance oils are intended for air diffusion in compatible cold-air and nebulizing diffusers. Follow the directions on the oil label and in your diffuser manual. Do not ingest or apply directly to skin.

How long does the fragrance oil last?

Fragrance oil longevity depends on diffuser settings, run time, and room size. Oil use varies with your settings and space.

Lower intensity settings and shorter run times can significantly extend oil life, while larger spaces or higher intensity settings will use oil more quickly.

Will this work in my home or business?

Yes. Our diffusers and fragrance oils are designed for both residential and commercial use, including:

  • Homes and apartments

  • Offices and retail spaces

  • Salons, gyms, and studios

  • Hotels and short-term rentals

Each diffuser includes a recommended square-foot coverage range to help you choose the right option for your space.

Do I need water or heat?

No. Essentique cold-air diffusers do not use water or heat. Follow the instructions for your diffuser and use compatible fragrance oils.

Are your scents strong?

Our fragrances are designed to be noticeable but not overwhelming. Intensity is fully adjustable through your diffuser settings, allowing you to control scent strength based on room size, airflow, and personal preference.

How fast do you ship?

Orders are typically processed by the next business day.
Standard U.S. shipping usually arrives within 2–5 business days after processing.

Tracking information is provided as soon as your order ships.

What is your return policy?

We accept returns on unused and unopened items within 30 days of delivery.
Due to the nature of fragrance products, opened oils cannot be returned.

For complete details, please review our Refund Policy page.

Do you offer bulk or wholesale pricing?

Yes. We offer bulk and wholesale options for businesses, hospitality environments, and property managers.

Please contact us through our Contact page for custom pricing, scent recommendations, and volume inquiries.

Can I mix different fragrance oils?

We do not recommend mixing fragrance oils, as this may affect scent performance and diffuser operation. Each fragrance is carefully blended to perform best on its own.

How do I clean my diffuser?

Follow the cleaning instructions in the manual supplied with your diffuser. If you need instructions for your model, contact support@essentique.shop.

Still have questions?

You can contact us anytime through our Contact page. We’re always happy to help.